Indian Railways is upgrading the National Train Enquiry System (NTES) app to make travel easier for passengers. The update will provide instant live alerts on mobile phones whenever a train’s platform is changed or if the train is running late. This move aims to reduce the dependency on station loudspeaker announcements and crowded inquiry counters.
How will the live alert system work for passengers
The NTES app is the official application of Indian Railways, and its data is updated directly from the railway control rooms. To use this new feature, passengers need to track their specific train on the app and keep the alert option turned on. Once active, the app will send a real-time notification if the platform changes, which will help passengers avoid rushing with heavy luggage from one platform to another.
Key details of the NTES app upgrade
The app is being developed by the Center for Railway Information Systems (CRIS). Along with live alerts, the system has already seen several improvements in early 2026 to enhance the user experience.
| Feature | Details |
|---|---|
| Developer | Center for Railway Information Systems (CRIS) |
| Live Alerts | Platform changes and train delays |
| Recent Updates | New logo, Dark Mode, and smoother UI |
| User Base | Over 1.19 lakh active users per hour |
Frequently Asked Questions (FAQs)
प्लेटफॉर्म बदलने का अलर्ट कैसे मिलेगा?
यात्रियों को अपने स्मार्टफोन में NTES ऐप डाउनलोड करना होगा, अपनी ट्रेन को ट्रैक करना होगा और ऐप में दिए गए ‘अलर्ट’ विकल्प को ऑन रखना होगा।
क्या NTES ऐप पर मिलने वाली जानकारी सही होती है?
हाँ, यह भारतीय रेलवे का आधिकारिक ऐप है और इसकी सारी जानकारी सीधे रेलवे कंट्रोल रूम से अपडेट होती है, इसलिए यह पूरी तरह विश्वसनीय है।