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Wednesday, January 14, 2026
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    The Free Train Of India. Bhakra Nangal Train Will Take You From Punjab to Himachal via Mountains.

    Railway Reveals Shocking Truth About Linen Washing Frequency for Passengers in AC Coaches.

    Railway Reveals Shocking Truth About Linen Washing Frequency for Passengers in AC Coaches.

  • Development

    Bhagalpur 22 Metro Stations Coming. 3 Phase Development Approved For Silk City.

    Bihar to Nepal New Railway Line Approved. Single Ticket For 256 KM Long New Route.

    Indian Railways Set to Launch Hydrogen-Powered Trains. Route Selected For Operation.

  • Vande Bharat
    Indian Railways to Launch First Vande Bharat Sleeper Train Between Guwahati and Kolkata on January 17, 2026

    Indian Railways to Launch First Vande Bharat Sleeper Train Between Guwahati and Kolkata on January 17, 2026

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    Train Services Delayed by Up to Four Hours After Railway Line Fracture at Balrai Station, Tundla-Kanpur Route

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    Northeast Frontier Railway to Launch India’s First Vande Bharat Sleeper Train Between Kamakhya and Howrah on January 17.

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    Prime Minister Modi to Flag Off First Vande Bharat Sleeper Train from Howrah to Kamakhya on January 17

    India's First Vande Bharat Sleeper Train Set to Launch on January 17, Promising Speed and Comfort Without Waiting Lists

    India’s First Vande Bharat Sleeper Train Set to Launch on January 17, Promising Speed and Comfort Without Waiting Lists

    Indian Railways' Vande Bharat Sleeper Trains to Eliminate VIP Culture, Ensure Transparency for All Passengers

    Indian Railways’ Vande Bharat Sleeper Trains to Eliminate VIP Culture, Ensure Transparency for All Passengers

    Indian Railways Launches First Vande Bharat Sleeper Express with Confirmed Tickets and New Fare Rules

    Indian Railways Launches First Vande Bharat Sleeper Express with Confirmed Tickets and New Fare Rules

    HelloRail.in Coverage Featured Image

    Indian Railways Finalizes Fare Structure for Vande Bharat Sleeper Express, Connecting Ranchi to Major Destinations

    HelloRail.in Coverage Featured Image

    Prime Minister Modi to Inaugurate First Sleeper Vande Bharat Express in Malda on January 17

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HelloRail
  • News
  • Stories

    The Free Train Of India. Bhakra Nangal Train Will Take You From Punjab to Himachal via Mountains.

    Railway Reveals Shocking Truth About Linen Washing Frequency for Passengers in AC Coaches.

    Railway Reveals Shocking Truth About Linen Washing Frequency for Passengers in AC Coaches.

  • Development

    Bhagalpur 22 Metro Stations Coming. 3 Phase Development Approved For Silk City.

    Bihar to Nepal New Railway Line Approved. Single Ticket For 256 KM Long New Route.

    Indian Railways Set to Launch Hydrogen-Powered Trains. Route Selected For Operation.

  • Vande Bharat
    Indian Railways to Launch First Vande Bharat Sleeper Train Between Guwahati and Kolkata on January 17, 2026

    Indian Railways to Launch First Vande Bharat Sleeper Train Between Guwahati and Kolkata on January 17, 2026

    HelloRail.in Coverage Featured Image

    Train Services Delayed by Up to Four Hours After Railway Line Fracture at Balrai Station, Tundla-Kanpur Route

    HelloRail.in Coverage Featured Image

    Northeast Frontier Railway to Launch India’s First Vande Bharat Sleeper Train Between Kamakhya and Howrah on January 17.

    HelloRail.in Coverage Featured Image

    Prime Minister Modi to Flag Off First Vande Bharat Sleeper Train from Howrah to Kamakhya on January 17

    India's First Vande Bharat Sleeper Train Set to Launch on January 17, Promising Speed and Comfort Without Waiting Lists

    India’s First Vande Bharat Sleeper Train Set to Launch on January 17, Promising Speed and Comfort Without Waiting Lists

    Indian Railways' Vande Bharat Sleeper Trains to Eliminate VIP Culture, Ensure Transparency for All Passengers

    Indian Railways’ Vande Bharat Sleeper Trains to Eliminate VIP Culture, Ensure Transparency for All Passengers

    Indian Railways Launches First Vande Bharat Sleeper Express with Confirmed Tickets and New Fare Rules

    Indian Railways Launches First Vande Bharat Sleeper Express with Confirmed Tickets and New Fare Rules

    HelloRail.in Coverage Featured Image

    Indian Railways Finalizes Fare Structure for Vande Bharat Sleeper Express, Connecting Ranchi to Major Destinations

    HelloRail.in Coverage Featured Image

    Prime Minister Modi to Inaugurate First Sleeper Vande Bharat Express in Malda on January 17

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IRCTC Cancels Refund Policy for Delayed Trains, Shocking Railway Passengers Across India with New Changes.

hellorail by hellorail
December 29, 2024
in News
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IRCTC Cancels Refund Policy for Delayed Trains, Shocking Railway Passengers Across India with New Changes.
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Rail Travel in India

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Every day, lakhs of people in India travel by railways, making it a popular choice due to its affordability and comfort. The railway system caters to individuals from all walks of life, ensuring that everyone can benefit from rail travel. Indian Railways frequently updates its services, providing enhancements that are advantageous for passengers, particularly regarding travel facilities.

IRCTC’s Recent Decision

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In a significant move that has shocked railway passengers, the Indian Railway Catering and Tourism Corporation (IRCTC) has announced the cessation of a vital facility just before the new year. Previously, passengers were eligible for a refund if their train was delayed beyond the scheduled time. However, this refund policy has now been discontinued, which poses a considerable disadvantage, especially for those traveling on private trains.

Financial Implications of the Change

This recent change means that passengers will no longer receive any financial relief for train delays, a decision particularly disappointing for frequent travelers. In recent years, Indian Railways has incurred substantial expenses from refunding passengers due to delays, paying approximately Rs 7.74 lakh in 2022-23, and more than Rs 15 lakh in the current year. The removal of the refund option represents a significant challenge for passengers who might face lengthy delays in their journeys.

Important Information Organised For You.

Information Details

Travel Popularity

Lakhs of people travel by railways every day in India.

Travel Benefits

Railways are a cheap and comfortable means of travel.

IRCTC Decision

IRCTC has stopped the refund facility for delayed trains.

Previous Refund Policy

Passengers were refunded ticket money if trains were delayed beyond the scheduled time.

Impact on Passengers

Passengers, especially on private trains, will no longer receive refunds for delays.

Refund Statistics

Refunds amounted to Rs 7.74 lakh in 2022-23 and increased to over Rs 15 lakh this year.

Challenges Ahead

This change poses a challenge for passengers during long delays.
hellorail

hellorail

Author is a passionate writer and rail enthusiast contributing to HelloRail.in, a leading platform dedicated to everything about the railways. With a deep interest in rail-related topics, they cover everything from the latest trends in the rail industry to insightful stories of everyday passengers. Their work reflects a blend of journalism, storytelling, and a commitment to making complex rail news accessible to everyone. Through their articles, they aim to bring the rail market, stocks, and business insights closer to readers while also highlighting the shared experiences of rail travelers across the country. When not writing, HelloRail Team enjoys exploring new rail routes and interacting with fellow rail enthusiasts, ensuring their knowledge remains fresh and relevant to readers.

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