What’s inside:
Passengers on the Vande Bharat Express faced issues with food and water service, leading to complaints and delays.
A recent incident on the Vande Bharat Express traveling from Varanasi to Agra Cantt created a stir when passengers complained about not receiving food and water. This happened at Kanpur Central Station, and the train was delayed by 15 minutes due to the situation.
Passengers, including Himanshu Sharma from Kanpur, expressed frustration on social media, stating that no water bottles or snacks were provided during the journey. This led to a scene as travelers began to protest over the lack of basic amenities.
When passengers asked for a complaint register to document their grievances, they found that it was unavailable. Railway officials tried to calm the situation, and a formal complaint was registered at Kanpur Central Station.
The station superintendent clarified that the rule allows for one water bottle to be provided to passengers in the Vande Bharat. He mentioned that the passengers were asking for additional bottles, which led to the unrest, and there was no issue regarding food not being served.
Separately, plans for onboard railway restaurant coaches are still stuck in paperwork after two years. Despite initial tenders, no contractors have followed through, leaving the proposal for restaurant services unfulfilled at major stations.
Summary:
- Passengers on Vande Bharat Express faced issues with food and water.
- Complaints led to a 15-minute delay at Kanpur Central Station.
- Railway officials attempted to address the situation but faced challenges.
- No contractors have successfully taken up the restaurant coach proposal.
- Plans for dining services on trains remain unfulfilled after two years.