Indian Railways will replace its 40-year-old Passenger Reservation System (PRS) with a new AI-driven system starting August 2026. This change aims to make ticket booking faster and provide highly accurate predictions for waiting list confirmations. Union Railway Minister Ashwini Vaishnav reviewed the progress at Rail Bhavan to ensure a smooth transition for passengers.
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What are the key features of the new AI system?
The new system is being developed by the Centre for Railway Information Systems (CRIS). It focuses on reducing system overload during peak hours and improving response times for users. A major highlight is the AI tool that predicts waiting list confirmation with 94% accuracy, up from an initial 53%.
How is the RailOne app supporting this change?
The RailOne mobile app is a central part of this digital shift. Launched in July 2025, it has already seen over 3.5 crore installations. The app currently handles a massive volume of daily transactions as shown below:
| Ticket Type | Daily Average Sales |
|---|---|
| Unreserved Passenger Passes | 7.2 Lakh |
| Reserved Long Distance Berths | 2.09 Lakh |
| Total Daily Processing | 9.29 Lakh |
Why is the railway changing the old system?
The current digital infrastructure has been in use since 1986 with very few core updates. Railway officials stated that the new platform will provide a more intuitive and reliable booking environment. Since 88% of tickets are now booked via web and mobile channels, a modern architecture is necessary to handle the load.
Frequently Asked Questions (FAQs)
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рд╡реЗрдЯрд┐рдВрдЧ рдЯрд┐рдХрдЯ рдХреА рднрд╡рд┐рд╖реНрдпрд╡рд╛рдгреА рдХрд┐рддрдиреА рд╕рдЯреАрдХ рд╣реЛрдЧреА?
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