The Indian Railways has launched a special campaign called Operation Clean to stop corruption and illegal money collection by railway staff. This move comes after several complaints from passengers regarding extortion by TTEs and RPF personnel. The Railway Board has ordered all divisions, including Ambala, to strictly monitor staff behavior to ensure a fair journey for all.
How will the vigilance teams catch corrupt employees?
Vigilance teams will now travel in plain clothes as ordinary passengers. They will move through sleeper, general, and AC coaches without revealing their identity. These officers will identify employees who demand extra money or use secret codes, like special cross marks on tickets, to track illegal collections. The goal is to catch corrupt staff red-handed during their duty.
What triggered this special vigilance campaign?
The crackdown started after specific complaints reached the Railway Board. On May 11, 2026, a passenger named Ramnarayan reported illegal extortion on the Saptakranti Express between Lucknow and Moradabad via X. Another case of digital corruption was reported on May 13, 2026, at the Ambala Cantt parcel office, where a merchant was overcharged for booking scientific equipment.
What action will be taken against guilty staff?
Himanshu Shekhar Upadhyay, Spokesperson for Northern Railway, stated that any misbehavior or extortion will not be tolerated. Employees found involved in these activities will face strict penalties, which may include suspension or dismissal from service. Passengers are encouraged to report such incidents through the Rail Madad app, official website, or social media handles.
Frequently Asked Questions (FAQs)
What is Operation Clean in Indian Railways?
Operation Clean is a special vigilance campaign launched by the Railway Board to stop illegal extortion and corruption by TTEs and RPF personnel in trains.
How can passengers complain about illegal money demands?
Passengers can lodge complaints through the Rail Madad app, the official railway website, or by tagging official handles on social media.