Jan Samvad: Meet Railway Officials at Delhi Stations on Oct 22
Indian Railways is set to host a massive Jan Samvad (public interaction) program to bridge the communication gap between travelers and authorities. On Thursday, October 22, 2026, major railway stations across Delhi will become hubs for direct dialogue, allowing passengers to voice their concerns and suggestions directly to senior officials.
Major Delhi Stations Participating
The Railway Board has mandated these sessions to ensure that passenger feedback is captured directly from the source. The program will be conducted at several high-traffic locations to ensure maximum participation. The participating stations include:
- New Delhi Railway Station
- Anand Vihar Terminal
- Hazrat Nizamuddin
- Old Delhi Railway Station
The primary objective of these sessions is to gather real-time feedback regarding station cleanliness, facility management, and overall passenger amenities.
Senior Officials to Lead the Interaction
To ensure that grievances are taken seriously, high-ranking railway personnel will be present on the ground. Divisional Railway Managers (DRM), Additional Divisional Railway Managers (ADRM), and other senior officials will be stationed at these terminals to listen to the public. Specifically, DRM Pushpesh Raman Tripathi will be stationed at the New Delhi Railway Station to oversee the proceedings and interact with commuters.
From Feedback to Real Action
This initiative is designed to be more than just a listening exercise. Every complaint and suggestion documented during these Jan Samvad sessions will be meticulously compiled into a formal report. This report will be submitted directly to the Railway Board, and officials have stated that subsequent actions to resolve reported issues will be based on these formal findings.
This event in Delhi is part of a much larger movement. Similar 'Pan India Rail Jan Samvad' programs are being organized simultaneously across various railway divisions nationwide, aiming to improve infrastructure and passenger services across the entire country.