Privacy Policy

Last updated: August 2026

This Privacy Policy explains how HelloRail ("we", "us", "our"), published at hellorail.in, collects, uses, and protects information when you use our website.

Information we collect

  • Newsletter/subscription: if you subscribe to updates, we collect your email address solely to send you HelloRail content and updates. You can unsubscribe at any time via the link in every email.
  • Comments: if the site allows comments, we collect the name, email, and comment text you submit.
  • Usage data: like most websites, we may use cookies and standard analytics to understand traffic patterns (pages visited, approximate location, device/browser type) in aggregate, non-identifying form.
  • Contact form/email: if you write to us, we retain your message and contact details to respond to you and, where relevant, follow up on story tips or corrections.

How we use information

We use collected information only to operate and improve HelloRail — to send subscribed updates, respond to queries, moderate comments, and understand which content is useful to readers. We do not sell personal data to third parties.

Cookies

We may use cookies for basic site functionality and aggregate analytics. You can disable cookies in your browser; some features (like staying logged in to comment) may not work without them.

Third-party services

We may use third-party services for hosting, analytics, and email delivery. These providers process data only as necessary to provide their service to us and are not authorised to use it for their own purposes.

Data retention and security

We retain subscriber and contact data only as long as needed for the purpose it was collected for, and take reasonable technical measures to protect it against unauthorised access.

Your rights

You may request access to, correction of, or deletion of personal data we hold about you by emailing [email protected].

Changes to this policy

We may update this policy from time to time; the "last updated" date above will reflect the most recent revision. Continued use of the site after a change constitutes acceptance of the updated policy.

Contact

Questions about this policy: [email protected], or write to HelloRail, Samvardhini Society B Block, 509 Ramjaipal Road, Patna, 801503, Bihar, India.