Indian Railways to upgrade Passenger Reservation System with AI, check new features
Indian Railways is updating its 40-year-old Passenger Reservation System (PRS) by adding Artificial Intelligence. This move will help passengers, especially those from Jalore and Marwar, to know their ticket confirmation chances with 94% accuracy. Railway Minister Ashwini Vaishnaw reviewed the progress on May 7, 2026, to ensure a smooth transition for all users.
What are the new AI features in RailOne app
The RailOne super app, launched in July 2025, now includes an AI-powered prediction engine developed by the Centre for Railway Information Systems (CRIS). This system analyzes historical booking patterns, cancellation trends, and seasonal demand to provide a probability score for waitlisted tickets. The accuracy of these predictions has improved from 53% to 94%, making travel planning easier for millions of passengers.
How will the system upgrade benefit passengers
The upgraded system is designed to handle a much higher load of bookings to reduce server crashes during peak hours. It also introduces flexibility in ticket management and stricter verification for Tatkal bookings to stop irregularities.
| Feature | Old System | New AI System |
|---|---|---|
| Booking Capacity | 25,000 tickets/min | 1.25 lakh tickets/min |
| Prediction Accuracy | 53% | 94% |
| App Downloads | – | Over 3.5 crore |
| Online Booking % | – | 88% of total bookings |
When will the new system be fully implemented
The phased rollout of trains to the upgraded Passenger Reservation System is scheduled to begin in August 2026. Passengers will be able to change travel dates without cancelling confirmed tickets and will not have to pay a fee for such changes. Additionally, Aadhaar verification will become mandatory for online Tatkal bookings to ensure fair ticket distribution.
Frequently Asked Questions (FAQs)
When will the new AI reservation system start?
The transition of trains to the upgraded Passenger Reservation System is scheduled to begin in August 2026.
What is the accuracy of the new ticket confirmation prediction?
The AI-powered engine on the RailOne app can now predict ticket confirmation probabilities with 94% accuracy.