Indian Railways: Procedure to get a duplicate ticket if you forget your reserved counter ticket at home
Many passengers face a stressful situation when they realize they have forgotten or lost their reserved railway counter ticket. Indian Railways has a specific set of rules that allow passengers to continue their journey by obtaining a duplicate ticket. This process ensures that a confirmed seat does not go waste due to a misplaced physical ticket.
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How to apply for a duplicate ticket
If you lose your confirmed or RAC ticket, you must immediately report it to the nearest Passenger Reservation System (PRS) counter. You can also approach the Chief Reservation Supervisor or the Station Master at the railway station. To get the duplicate, you will need to submit an application and provide the same identity proof that was used during the original booking process.
Charges for duplicate tickets
The cost of a duplicate ticket depends on when you report the loss. The charges are divided into two main categories based on the chart preparation:
| Timing of Report | Class of Travel | Charges |
|---|---|---|
| Before Chart Preparation | Second and Sleeper Class | ₹50 per passenger |
| Before Chart Preparation | Other Classes | ₹100 per passenger |
| After Chart Preparation | Confirmed Ticket | 50% of the original fare |
Important rules for different ticket types
It is important to note that duplicate tickets are only issued for confirmed or RAC tickets. No duplicate ticket is provided for waitlisted tickets that are lost or mutilated. If a passenger finds their original ticket after getting a duplicate, they can claim a refund of the duplicate charges by presenting both tickets before the train departs, though a small deduction of around 5% usually applies.
Frequently Asked Questions (FAQs)
Can I get a duplicate ticket for a waitlisted ticket?
No, Indian Railways does not issue duplicate tickets for lost, torn, or mutilated waitlisted tickets.
What is the charge for a duplicate ticket after the chart is prepared?
If a confirmed ticket is lost and reported after the reservation chart is prepared, a duplicate ticket is issued upon payment of 50% of the original fare.