Malda Division launches awareness campaign for RailOne app across major railway stations

Eastern Railway is actively bridging the gap between technology and passengers through targeted outreach initiatives. The Malda Division of Eastern Railway has launched a comprehensive awareness campaign to promote the RailOne app among train travellers. This digital initiative aims to make train journeys more convenient by bringing essential railway services to a single platform on passenger smartphones. Here are the key highlights of this passenger outreach drive: - Campaign held across major stations including Jangipur Road, Tinpahar, Barharwa, Pirpainti and Sultanganj. - Officials and staff demonstrated live app downloads, registration processes, and key features to travellers. - Passengers received detailed guidance on booking reserved and unreserved tickets, checking train schedules, and tracking PNR status. - The drive was conducted under the guidance of Divisional Railway Manager Manish Kumar Gupta and Senior Divisional Commercial Manager Kartik Singh.

Promoting Digital Railway Services for Passengers

Railway officials and staff actively interacted with passengers at various railway stations to encourage the maximum use of the RailOne app. During the campaign, railway personnel provided a live demonstration of the application's features to help everyday commuters understand its utility. Many travellers appreciated the effort as it simplifies accessing multiple railway services without switching between different platforms.

App Features and Enthusiastic Passenger Response

The RailOne app integrates several critical rail services including ticket booking, live train status updates, and journey planning into one user-friendly interface. Railway authorities reported an enthusiastic response from passengers, with many downloading the app on the spot during the outreach events. Malda Division administration has reaffirmed its commitment to enhancing passenger convenience and promoting digital inclusion through modern railway technology.