South Central Railway has introduced two new AI-powered assistants, Bholu Mini and Bholu Max, to help passengers at railway stations in Telangana. These systems were launched at Malkajgiri and Kacheguda stations to provide real-time information through voice and touchscreens. The initiative was officially announced by the Ministry of Railways on May 2, 2026, following a demonstration at Rail Nilayam, Secunderabad.
What are Bholu Mini and Bholu Max
These AI kiosks are designed to reduce the crowd at enquiry counters and make information more accessible. Bholu Mini is a compact, low-cost voice-enabled system installed at Malkajgiri station, primarily supporting Telugu for local commuters. Bholu Max is a more advanced version at Kacheguda station, featuring a 21-inch touchscreen and support for 12 Indian languages.
Key features of the AI assistants
| Feature | Bholu Mini | Bholu Max |
|---|---|---|
| Location | Malkajgiri Station | Kacheguda Station |
| Interface | Voice-enabled | Voice and 21-inch Touchscreen |
| Language Support | Primarily Telugu | 12 Indian Languages |
| Core Services | Train info, platform details | Live tracking, route guidance |
| Availability | 24/7 Operation | Offline database support |
Who developed these systems
The AI assistants were conceptualized, designed, and developed in-house by Dr. Anirudh Pamar, the Senior Divisional Commercial Manager of the Hyderabad division. The project was overseen by SCR General Manager Sanjay Kumar Srivastava and Hyderabad Divisional Railway Manager Santosh Kumar Verma. These systems are currently running on a trial basis to collect user feedback for further improvements.
Frequently Asked Questions (FAQs)
Bholu Mini और Bholu Max में क्या अंतर है?
Bholu Mini एक छोटा voice-enabled सिस्टम है जो मुख्य रूप से तेलुगु भाषा में जानकारी देता है। Bholu Max में 21-इंच की touchscreen है और यह 12 भारतीय भाषाओं को सपोर्ट करता है।
ये AI असिस्टेंट किन स्टेशनों पर उपलब्ध हैं?
वर्तमान में Bholu Mini को मलकाजगिरी (Malkajgiri) स्टेशन पर और Bholu Max को काचीगुडा (Kacheguda) स्टेशन पर लगाया गया है।
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