The Kota Railway Division of West Central Railway has introduced a pilot project to deliver fresh food directly to passengers. Under this new system, passengers can order their favorite meals through a mobile app, and the food will be delivered to the coach gate. This initiative aims to provide timely and safe food options to travelers.
Where will the service be available and how will it work
The railway division is setting up special food kiosks at Kota and Sawai Madhopur stations. At Kota Junction, two centers are being created outside platform number one, and two similar centers are being set up at Sawai Madhopur station. These kiosks will act as delivery points rather than cooking centers. The railway has signed a two-year agreement with food delivery companies to manage this service.
What are the key highlights of the food delivery project
- Ordering Process: Passengers can use a mobile app to select and order their food.
- Delivery: Delivery boys will bring the ordered meals directly to the coach gate.
- Special Menu: The menu will include local favorites, such as the famous Kota Kachori.
- Quality Control: Senior DCM Saurabh Jain stated that food quality will be monitored according to food safety department rules.
What happens after the pilot phase
This project is currently being launched as a pilot to test its effectiveness. Senior DCM Saurabh Jain confirmed that if the experiment is successful and passengers provide positive feedback, the facility will be extended to other major stations within the division. The project intends to solve previous challenges faced by delivery companies regarding platform access and timing.
Frequently Asked Questions (FAQs)
Which stations are included in this pilot project?
The service is being started at Kota and Sawai Madhopur stations, where special food kiosks are being established as delivery points.
How can passengers order food under this new system?
Passengers can order their preferred meals using a mobile app, and the delivery will be made directly to the coach gate.
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