Online Coolie Booking: North Central Railway to launch digital porter service in Prayagraj Division
North Central Railway is introducing a first-of-its-kind digital system to allow passengers to book coolies online. The Prayagraj Division will implement this as a pilot project to stop overcharging and ensure fair pricing for travelers. This move aims to make the luggage handling process transparent and hassle-free for everyone.
Which stations will have online coolie booking?
The service will initially be available at several major stations under the Prayagraj Division. Passengers at these locations can use the upcoming official app or website to book their porters in advance based on their train timing.
| Division | Key Stations Included |
|---|---|
| Prayagraj Division | Prayagraj Junction, Prayagraj Chivki, Kanpur Central, Mirzapur, Etawah, and Aligarh |
How will the digital booking system work?
- Passengers will book a coolie via an authorized app or website before the train arrives.
- The fixed government rate will be displayed during booking to avoid bargaining.
- A digital payment system will be used for the transaction.
- The assigned coolie’s name and phone number will appear on the screen for security.
- The booked coolie will wait for the passenger at a designated spot on the platform.
What is the goal of this new initiative?
Senior DCM Harimohan stated that this step will improve passenger facilities and bring discipline among the coolies. The main goal is to end disputes over fares, especially during festivals and rush hours. After a successful trial in the Prayagraj Division, the railway plans to roll out this system across other divisions nationwide.
Frequently Asked Questions (FAQs)
How can I book a coolie online?
Passengers can book a coolie through the official app or website launched by North Central Railway by entering their train arrival or departure time.
Will this service be available at all Indian railway stations?
Currently, it is a pilot project in the Prayagraj Division covering stations like Kanpur Central and Prayagraj Junction. It will be expanded nationwide after successful trials.
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