Privacy Policy

Effective Date: 02-September-2024

At Hello Rail, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to improve our services and provide you with a better experience on our website. The information we collect includes:

  • Personal Information: When you contact us, subscribe to our newsletter, or engage with our services, we may collect personal information such as your name, email address, phone number, and mailing address.
  • Usage Data: We automatically collect information about how you interact with our website. This may include your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our site and store certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: We use your information to deliver the content and services you request and to enhance the functionality of our website.
  • To Communicate With You: We may use your contact information to respond to inquiries, send newsletters, and provide updates on our services.
  • To Analyze and Understand User Behavior: We use analytics to understand how users interact with our site, allowing us to improve our content and user experience.
  • To Protect Our Website: We use your information to detect, prevent, and address technical issues and protect the security of our site.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if any information is inaccurate.
  • Opt-Out: You can opt out of receiving communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
  • Cookie Settings: You can control cookies through your browser settings and opt-out of certain tracking technologies.

6. Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit, as we are not responsible for the content or practices of those sites.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: poo@hellorail.in
Phone: 9504756906
Address: Samvardhini Society B Block, 509 Ramjaipal Road, Patna, 801503, Bihar, India

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