What’s inside:
This article discusses complaints from passengers on the Vande Bharat train regarding food service issues.
Passengers traveling from Kasargod to Thiruvananthapuram on the Vande Bharat train raised complaints about not receiving their meals despite paying for them. The incident happened recently when some travelers boarded the train from Ernakulam.
According to the complaints, passengers were charged for food when they booked their tickets. However, when they requested for food during the journey, they were told that it would be brought later. After waiting for a long time without any food, they expressed their dissatisfaction.
Officials clarified that only ‘ready-to-eat’ meals are provided for those who book their tickets at the last minute. For passengers who booked in advance, meals are prepared and catered from outside. This difference in service has caused confusion among passengers.
It’s important to note that passengers who booked last minute are not given the same meals as those who booked earlier. The officials mentioned that this was a major reason for the disagreement among the travelers.
Moving forward, it seems that the train service will continue with the current meal policy. Passengers are advised to check their meal options based on their ticket booking type to avoid any future issues.
Summary:
- Passengers complained about missing meals on the Vande Bharat train.
- They were charged for food but did not receive it during the journey.
- Officials explained that only ready-to-eat meals are provided for last-minute bookings.
- Different meal options exist for early bookings vs. last-minute ones.
- Travelers are encouraged to verify their meal options based on when they booked.