Indian Railways has provided battery-operated cart services at major Delhi railway stations to help senior citizens and specially-abled passengers. This facility allows passengers to move from platforms to the station exit without using stairs. The service is currently operational at New Delhi, Old Delhi, and Anand Vihar Railway Stations.
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How to book and what are the charges?
Passengers can book these battery carts at the health booths located on both sides of the railway station. If a cart is not immediately available, passengers can use the contact numbers provided at these booths to call a driver. The pricing for the service is as follows:
| Booking Type | Charge |
|---|---|
| Per Person | тВ╣50 |
| Full Cart (Up to 5 people) | тВ╣250 |
Which areas do these e-carts cover?
The e-carts transport passengers to the last platform on both sides of the station. At New Delhi Railway Station, the service covers platforms 1 to 16. This ensures that elderly people, pregnant women, and sick passengers can easily reach taxis or auto-rickshaws after getting off the train.
Other accessibility facilities by Indian Railways
Apart from battery carts, the railways provide several other aids for passengers. Free wheelchairs are available at 5,868 stations across the country. The Yatri Mitra service also helps passengers with luggage and navigation. Additionally, senior citizens and disabled passengers are given priority for lower berth allotments during ticket booking.
Frequently Asked Questions (FAQs)
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