New Delhi Railway Station has introduced a new crowd management system to make passenger movement easier. The station now uses yellow, purple, and green indicator boards to guide people to the correct gates based on their ticket category. This move aims to reduce congestion and stop overcrowding on the platforms.
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How does the color-coded system work?
The railway administration has installed colored boards to help passengers find their way. Yellow, purple, and green indicators will now direct travelers to specific entry gates according to their ticket class. Himanshu Shekhar Upadhyay, CPRO of Northern Railways, confirmed that these gates are meant for passenger convenience. This system is part of a larger plan to streamline how people enter the station.
What other measures are being taken for crowd control?
The Ministry of Railways is implementing several new rules to keep the station safe. Union Railway Minister Ashwini Vaishnaw stated that only passengers with reserved tickets will get direct entry, while others will move to holding areas. Key updates include:
| Feature | Details |
|---|---|
| Holding Areas | Permanent Yatri Suvidha Kendra opened at Ajmeri Gate side |
| Access Control | Turnstile gates installed at Gate Number 9 (Ajmeri Gate) |
| Staff ID | Color-coded uniforms for staff, vendors, and porters |
| Monitoring | AI-based cameras for real-time crowd tracking |
Why was this new system implemented?
These changes come after a stampede occurred at New Delhi Railway Station in February 2025. To prevent such incidents, the Railways Ministry announced a nationwide overhaul of crowd control. The goal is to segregate reserved, monthly season ticket, and unreserved passengers to ensure a smooth flow of traffic during peak hours and festivals.
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