Vande Bharat Express Passengers Face Distress Due to Delayed Cleaning Services Complaints Rise as Train Cleaning Staff Act Arbitrarily, Affecting Traveler Comfort

Passenger Complaints Regarding Cleaning Issues

Passengers traveling on the Vande Bharat Express train have expressed significant dissatisfaction due to inadequate cleaning services. Reports indicate that after the train’s arrival, cleaning personnel and monitoring staff perform their duties inconsistently, leading to a lack of timely cleanliness. This situation has resulted in passengers experiencing discomfort and frustration, particularly when they attempt to occupy their seats before the cleaning process is completed. Complaints have also been raised by RPF soldiers and sub-inspectors regarding the treatment of passengers by the cleaning staff.

Incident at Bhagalpur Station

On Thursday afternoon, the Vande Bharat Express arrived at platform number five of Bhagalpur station, where it was noted that cleaning had not been conducted for an extended period. Pressure from the passengers, along with intervention from the RPF team, finally prompted the cleaning personnel to start their work. Passengers Irfan Alam, Ankit Sharma, Shankutla Ganguly, and Devnath Prasad reported that cleaning services have been frequently inadequate after the train’s arrival. They voiced concerns about the misbehavior of cleaning staff when passengers occupy seats before cleaning is completed.

Response from Railway Authorities

In light of the ongoing complaints, Senior DCM Anjan has stated that the railway authorities will be addressing the cleaning agency regarding the necessary cleaning schedules following the arrival of the Vande Bharat train. This action indicates a recognition of the problems faced by passengers and an intention to improve the standards of cleanliness and service on this train service.

Important Information Organised For You.