A video showing women passengers fighting on a Delhi Metro escalator has surfaced online, causing concern among regular commuters. The incident occurred around March 29-30, 2026, and quickly gained thousands of views on social media platforms like X. The footage captures a physical altercation between passengers while they were using the escalator at a station, leading to discussions about safety and discipline within the metro network.
What are the DMRC rules for passenger conduct?
The Delhi Metro Rail Corporation has established clear rules to ensure a safe journey for everyone. Fighting, quarreling, or using abusive language inside the metro or on station premises is strictly prohibited. According to official guidelines, such acts are punishable with a fine that can go up to Rs. 500. DMRC also uses flying squads consisting of security staff to monitor behavior and take necessary action against those who disturb the peace or violate decorum.
How can passengers report such incidents?
DMRC officials urge commuters to behave responsibly and maintain the decorum of the public transport system. If any passenger observes objectionable behavior, they can take the following steps to report the matter:
- Contact the DMRC Helpline at 155370 immediately
- Provide specific details such as the station name, the corridor, and the time of the incident
- Inform the security staff or flying squads present at the station
- Be aware that recording videos of others without their consent can lead to legal action under privacy laws