Indian Railways is replacing its 40-year-old Passenger Reservation System (PRS) with a modern Next Generation Reservation System. This upgrade aims to make ticket booking faster and more transparent for passengers. The new system will be based on cloud technology and will start rolling out from August 2026.
What will change in the new ticket booking system?
The current code-based system will be replaced by a modern browser and mouse-click interface. This change will make the process easier for both railway staff and passengers. One of the biggest updates is that passengers will now be able to choose their preferred seat or berth, similar to how airline tickets are booked. Additionally, tickets bought from counters will be sent as digital copies via SMS or QR codes to mobile phones.
How will the speed and capacity increase?
The new cloud-based server will significantly reduce waiting times and server crashes. The technical improvements are listed below:
| Feature | Old System | New System |
|---|---|---|
| Tickets per minute | 32,000 | 1.5 Lakh |
| Availability checks per min | 4 Lakh | 40 Lakh |
| Counter booking time | 2 Minutes | 1 Minute |
New features for passengers in RailOne app
The RailOne app will now use Artificial Intelligence (AI) to predict the confirmation chances of waiting list tickets with 94% accuracy. Passengers can also change their travel dates without cancelling the ticket or paying cancellation fees. To stop irregularities in Tatkal booking, Aadhaar verification has been made mandatory. The system will also support multiple regional languages and provide special facilities for divyangjan and patients.
Frequently Asked Questions (FAQs)
नया रिजर्वेशन सिस्टम कब से लागू होगा?
भारतीय रेलवे की नई नेक्स्ट जनरेशन रिजर्वेशन प्रणाली अगस्त 2026 से चरणबद्ध तरीके से लागू की जाएगी।
क्या अब ट्रेन में अपनी पसंद की सीट चुन सकते हैं?
हाँ, नई प्रणाली के तहत यात्रियों को हवाई जहाज की तरह अपनी पसंद की सीट या बर्थ चुनने का विकल्प मिलेगा।
वेटिंग टिकट कन्फर्म होने का पता कैसे चलेगा?
RailOne ऐप में AI आधारित सुविधा होगी, जो वेटिंग टिकट के कन्फर्म होने की संभावना 94% सटीकता के साथ बताएगी।