Many passengers face a problem when their first train runs late and they miss their second connecting train. IRCTC has a specific rule to help such passengers get their money back. This system ensures that travelers do not lose their fare due to railway delays.
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How to get a refund for missed connecting trains?
To get a refund, passengers must follow specific conditions. The rule allows a refund for the untraveled part of the second ticket if the first train was delayed. The ticket must be surrendered at the junction station within three hours of the first train’s actual arrival. This refund is processed without any cancellation or clerkage charges.
What are the mandatory requirements for this refund?
The refund is not automatic and depends on how the tickets were booked. The following conditions are necessary for the process:
- The passenger must have selected the Connecting Journey option during booking.
- The PNR of the first train must be correctly entered and linked in the second ticket.
- This facility is available for both e-tickets and PRS counter tickets.
| Feature | General Reservation | Tatkal Ticket |
|---|---|---|
| Refund Eligibility | Eligible (if PNR linked) | Not Eligible |
| Cancellation Charges | No charges | Not applicable |
What are the latest general refund changes?
Railway Minister Ashwini Vaishnaw announced new general cancellation rules effective from April 2026. While these do not change the connecting journey rule, they affect general tickets. Now, no refund is given for cancellations made less than eight hours before departure. A 50% deduction applies between 24 and 8 hours, and a 25% deduction applies between 72 and 24 hours.
Frequently Asked Questions (FAQs)
Can I get a refund on a Tatkal ticket for a missed connection?
No, Tatkal tickets are generally not eligible for refunds under the connecting journey delay rule.
What is the time limit to claim a refund for a missed connecting train?
The ticket for the untraveled portion must be surrendered within three hours of the first train’s actual arrival at the junction station.