People visiting railway stations to drop off or receive their relatives must be careful about platform ticket rules. Many passengers face heavy fines even after buying a ticket because they are unaware of the time limit. Indian Railways has strict guidelines regarding the validity and use of these tickets to manage crowds on platforms.
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What is the validity and cost of a platform ticket
A platform ticket is meant only for accessing the platform and is not a travel ticket. These tickets are generally valid for 2 hours from the time they are issued. While the standard cost is usually ₹10, it can go up to ₹20 at some stations. Divisional Railway Managers may increase the price during festivals or rallies to control the crowd.
What are the penalties for violating platform rules
Entering a platform without a valid ticket or staying beyond the 2-hour validity period can lead to a minimum fine of ₹250. If someone is caught trying to travel on a train using a platform ticket, they will have to pay a substantial fine along with the full fare for the journey. Additionally, officials may charge double the fare of the last train that arrived at that platform.
Important guidelines for platform ticket users
| Rule Detail | Information |
|---|---|
| Ticket Nature | Non-transferable and valid only for the purchase station |
| Group Entry | Each individual must have their own separate ticket |
| Refunds | No refund is granted on platform tickets |
| Booking App | Use RailOne app as UTS app was discontinued on March 1, 2026 |
| Exemptions | Children below 5 years and on-duty railway/police staff |
| Entry Restriction | Only confirmed ticket holders allowed at 60 specific stations |
Frequently Asked Questions (FAQs)
How long is a railway platform ticket valid?
A platform ticket is typically valid for 2 hours from the time of issue. Passengers should check the printed validity on the ticket as it may vary during special events.
Which app should be used to book platform tickets now?
Since the UTS mobile app was discontinued on March 1, 2026, passengers must use the RailOne app for booking platform and unreserved tickets.