The Indian Railway Catering and Tourism Corporation (IRCTC) has started a major crackdown on unauthorized food delivery services. The authority has permanently blocked 14 e-catering platforms to protect passengers from poor food quality and digital fraud. This move is part of a special drive to clean up the railway catering ecosystem.
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Which food platforms are banned by IRCTC?
IRCTC has identified and blocked several websites and apps that were operating without official permission. These platforms often ignored FSSAI hygiene rules and posed risks to passenger health. The banned platforms are listed below:
| S.No | Unauthorized Platform | S.No | Unauthorized Platform |
|---|---|---|---|
| 1 | railrestro.com / .in | 8 | travelerfood.com |
| 2 | railmitra.com | 9 | foodontrack.in |
| 3 | travelkhana.com | 10 | ecatering.app |
| 4 | trainscafe.com | 11 | khanaonline.in |
| 5 | dibrail.com | 12 | trainway.in |
| 6 | railfood.net | 13 | railmeal.com |
| 7 | comesum.com | 14 | trainmenu.com |
Why is using these platforms risky for passengers?
Officials stated that these unauthorized entities source meals from unregulated eateries. This leads to unsanitary food conditions and a lack of medical screenings for the staff. Beyond health, there are serious cybersecurity threats as these sites collect sensitive data like PNR, email, and payment details, which can lead to phishing and fraud.
How to order food safely in trains?
To ensure food hygiene and secure payments, passengers should only use official channels. The recommended ways to book meals are through the official IRCTC E-Catering website (ecatering.irctc.co.in), the official ‘Food on Track’ mobile application, or verified IRCTC-authorized aggregators. Legal actions and criminal complaints were filed against the banned operators between February and April 2026.
Frequently Asked Questions (FAQs)
What should I do if I want to order food in a train safely?
Use the official IRCTC E-Catering website (ecatering.irctc.co.in) or the ‘Food on Track’ app to ensure food hygiene and secure payment.
Why did IRCTC block these 14 platforms?
These platforms were unauthorized and posed risks of poor food quality, FSSAI guideline violations, and data theft of passenger PNR and payment details.