Passengers at Manakpur Railway Station have shifted significantly toward digital ticketing. Recent data shows that 90% of tickets were sold without using the traditional ticket windows. Travelers are now preferring Automatic Ticket Vending Machines (ATVMs) and the RailOne App for their bookings.
Why are passengers choosing digital booking?
The shift to digital platforms has made the process faster and easier for the common man. By using ATVMs and the RailOne App, passengers avoid long queues at the counters. These methods support cashless payments, which reduces the need to carry physical cash for tickets.
What is the RailOne App and its features?
The RailOne app was developed by the Centre for Railway Information Systems (CRIS) and launched in July 2025. It is a single platform that combines several services for the public. Key features include:
- Booking for both reserved and unreserved tickets
- Real-time train tracking
- Food delivery services
- Complaint management system
Future plans for Indian Railways digitalization
Indian Railways is working on a major upgrade of the Passenger Reservation System (PRS) starting August 2026. This cloud-based system will increase booking capacity from 32,000 to 1.5 lakh tickets per minute. Additionally, a new IRCTC website is expected to launch by July 15, 2026, to improve the user experience.
Frequently Asked Questions (FAQs)
What is the RailOne App?
RailOne is a comprehensive app developed by CRIS launched in July 2025. It allows users to book reserved and unreserved tickets, track trains, and order food in one place.
How will the new PRS upgrade help passengers?
The upcoming PRS upgrade in August 2026 will move to a cloud-based platform. This will increase ticket booking capacity to 1.5 lakh tickets per minute and reduce server failures.