The Kota Railway Division of West Central Railway has started a new initiative for Tatkal ticket bookings. To make the process fair and easy for passengers, a token system has been implemented across all stations in the division. This move aims to manage long queues better and ensure transparency during the booking process.
How will the token system help passengers?
The main goal of this system is to stop the chaos often seen at Tatkal counters. By issuing tokens, the railway division ensures that passengers are served in an organized manner. This reduces the pressure on the counters and prevents unauthorized persons or brokers from manipulating the queue, making it easier for genuine travelers to get their tickets.
Other transparency measures in Kota Division
Apart from the token system, the Kota division has also focused on digital verification to stop misuse of Tatkal quotas. As per official updates, an OTP verification system was introduced for specific high-demand trains like the Mumbai Central-New Delhi Tejas Rajdhani Express and Mumbai Central-Hazrat Nizamuddin August Kranti Tejas Express. This ensures that only real passengers can access these tickets.
Key updates on Tatkal booking systems
- Token System: Implemented in Kota Division for better queue management at stations.
- OTP Verification: Launched for specific Rajdhani trains in Kota to prevent misuse.
- Online Booking: Aadhaar-based OTP authentication became mandatory for online Tatkal bookings from July 2025.
Frequently Asked Questions (FAQs)
What is the purpose of the token system in Kota Division?
The token system is designed to manage long queues at Tatkal counters, ensure transparency, and provide a fair booking experience for all passengers.
Which trains in Kota Division use the OTP verification system?
The OTP system was implemented for the 12951 Mumbai Central-New Delhi Tejas Rajdhani Express and 12953 Mumbai Central-Hazrat Nizamuddin August Kranti Tejas Express.