The Indian Railway Catering and Tourism Corporation (IRCTC) has started a nationwide operation against unauthorized e-catering services. The agency is targeting 14 to 15 illegal platforms that provide food delivery on trains. This move aims to protect passengers from health risks and financial frauds.
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Which platforms are unauthorized and risky
IRCTC has identified several websites and apps that operate without permission. These platforms often collect sensitive data like PNR and payment details, which can lead to phishing scams. Legal notices were sent on February 18, 2026, and criminal complaints were filed in March and April 2026.
| Unauthorized Platforms | Risks Involved |
|---|---|
| railrestro.com, railrestro.in, railmitra.com, travelkhana.com, trainscafe.com, dibrail.com, railfood.net, comesum.com, travelerfood.com, foodontrack.in (unofficial), ecatering.app, khanaonline.in, trainway.in, railmeal.com, trainmenu.com | Health risks due to non-FSSAI food, data theft, payment fraud, and no customer support for refunds |
How to order food safely on trains
Passengers should only use verified channels to ensure food hygiene and secure payments. IRCTC has a wide network of over 400 stations with thousands of verified vendors. Using official apps ensures that the food follows FSSAI safety guidelines and medical screenings for staff.
- Official Website: ecatering.irctc.co.in
- Official App: Food on Track
- Call Center: 1323
- Authorized Aggregators: Zomato and Swiggy
Frequently Asked Questions (FAQs)
What are the risks of using unauthorized food apps on trains?
These apps may provide food from unregulated eateries that ignore FSSAI hygiene rules. They also pose cybersecurity risks by collecting PNR and payment details for phishing scams.
How can I verify if a food delivery service is authorized by IRCTC?
Always use the official ‘Food on Track’ app, the ecatering.irctc.co.in website, or trusted partners like Zomato and Swiggy for your meal bookings.