Indian Railways has introduced a new color-based navigation system at New Delhi Railway Station to help passengers find their way more easily. This initiative was implemented on May 18, 2026, to manage crowds and reduce confusion during travel. The system uses specific colors to guide passengers toward their respective platforms based on their ticket types.
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How does the color-coded system work?
Passengers will now follow color markers to reach their destinations. The railway has assigned different colors for different categories of passengers and platforms to make the process simple for everyone.
| Passenger Category/Destination | Assigned Color |
|---|---|
| Unreserved Ticket Holders | Yellow |
| Platforms 1 to 15 | Blue |
| Platform 16 | Green |
What other crowd control measures are being taken?
Rail Minister Ashwini Vaishnav has emphasized the fast-track redevelopment of the station. To improve security and flow, turnstile gates are being installed that allow entry only to valid ticket holders. Separate entry gates have been designated for reserved and unreserved passengers to prevent congestion.
Additionally, AI-powered cameras and QR code-based entry systems will be tested, especially during peak festival seasons like Diwali and Chhath Puja. Railway staff, porters, and IRCTC personnel will also wear color-coded jackets and ID cards for easy identification by the public.
What is the long-term plan for the station?
The New Delhi Railway Station is being transformed into a multi-modal transport hub with facilities similar to an airport. A modern passenger facility center was opened in October 2025, which can accommodate 7,000 unreserved passengers to reduce platform crowding. Northern Railway’s Chief Public Relations Officer, Himanshu Shekhar Upadhyay, confirmed that access control systems and better signage are being implemented to streamline passenger movement.
Frequently Asked Questions (FAQs)
What colors should unreserved passengers follow at New Delhi station?
Passengers with unreserved tickets should follow the yellow color markers to reach their designated areas.
Which color is used for platforms 1 to 15?
The blue color has been assigned for passengers heading towards platforms 1 to 15.