The Railway Board has officially changed the designation of ‘Station Master’ to ‘Station Manager’. This decision was implemented through a letter issued on April 22, 2026, and applies to all zonal railways, including North Central Railway. The change follows a proposal made by the All India Station Masters Association (AISMA) in November 2024.
Who will passengers contact for complaints?
Passengers will now approach the Station Manager for any issues or grievances at the railway station. While the name of the post has changed, the actual work and duties remain the same. The Station Manager will continue to handle crowd management, passenger safety, and ensure trains run on time.
What are the new designations based on pay level?
The Railway Board has revised the titles based on the current pay scale of the officers. The specific designations are as follows:
| Pay Level | Grade Pay | New Designation |
|---|---|---|
| Level-7 | 4600 | Deputy Station Manager |
| Level-8 | 4800 | Station Manager |
Will this change affect salary or promotions?
The Railway Board clarified that this is only a change in the name of the post. There will be no impact on the existing salary levels, seniority, or promotion opportunities of the employees. The core responsibilities like coordinating staff, maintaining cleanliness, and managing emergency situations will remain unchanged.